He was very welcoming and helpful. property is covered with restaurants and lounges. But on the second floor around the patio, the slats are so wide, I think a small child could fall through the metal. It is a neat building and unlike anything else that I've seen in the area.Most of the hotel is historic but there are some recent additions too. So glad you enjoyed your stay with us. Just a short bus ride away from the park and across the street from the gorgeous Hershey Gardens, The Hotel Hershey is the place to stay!  Staff at the front desk are very friendly and helpful.  From the decor to the amenities, it seems like no expense was spared to cater to its patrons' many needs and wants.The lobby to the hotel portrays opulence and prestige. I can't believe this place has a bunch of 1 star reviews. Read and compare over 10844 reviews, book your dream hotel …  As a reminder, I should reiterate that this is a 5-star hotel, so better service is clearly expected.Room service was partially okay in terms of meals ordered. Outside, panoramic views of the gardens and the Hershey valley punctuate this world-class resort experience. Everything about this historic hotel oozes with class. I slept so good I didn't want to get up - but I had to, as I had to lead a team presentation. 10,838 were here. You can miss out unless you ask.  By the way, the $720 a night is another major problem. The hotel is basically. Book Rio Motel, Hershey on Tripadvisor: See traveler reviews, 11 candid photos, and great deals for Rio Motel, ranked #22 of 27 hotels in Hershey and rated 2.5 of 5 at Tripadvisor. There are several shops with Hershey items that we didn’t see in the park gift shops.  The grounds; lobby; stores were all clean and the staff were friendly!  The bed was mostly comfortable and the bathroom was adequate. They go ahead and give you your room keys and welcome packet (which includes a full size Hershey bar in your choice of milk or dark chocolate), and then when your room is ready they text you a welcome message with your room number. Most interactions with staff result in being offered Hershey’s Chocolates in all varieties (Kisses; Dark Chocolate Reese’s, etc). But it was pretty upsetting what he was doing. Best Value Hotels in Hershey Rates shown below are averages.  The check-in process has been streamlined and is done promptly! Show Prices.  Check-in was quick and easy with ID and a credit card! Quality Inn & Suites Hershey is a 2.5 star hotel located at 181 Hershey Road, Route 39 in Hershey.  The bathroom was typical and had chocolate mandarin body soap/shampoo (which smelled amazing)! The bathroom was also stocked with The Hotel Hershey's signature body products in a delightful 'chocolate mandarin' scent. The bathroom, while not extremely large, was well laid out and very clean. Book Hershey upscale Luxury Hotels and save with Expedia. The availability changed based on who I talked to and hotel guests receive no priority for booking during their stay so I was unable to get a spot while there.  Since we were in Hershey for history we chose to stay in a historic room.  The food was delicious and the wait staff was super attentive and professional. This was my first visit here and this is an absolutely GORGEOUS hotel!! There were three of us and we have 2 queen beds. We just spent a shortened time at The Hotel Hershey because of a few issues that I will mention below. 4.1 out of 5 75% of guests recommend. The last point is that like many hotels, they allow service animals.  Crystal from the recreation program was extremely helpful with the pool cabanas also  the Hotel Hershey was the perfect place for a quick getaway! We stayed there last year and, overall, had such a nice time that I wanted to stay there again when we were in town visiting family. The Hotel Hershey is a most extraordinary place to get away, relax, and enjoy the world class hospitality that Milton Hershey envisioned when he built the hotel in 1933. It’s a beautiful hotel with a truly historic feel.  After you pay the $450 (or more) per night, your name gets used everywhere you turn. The hotel provides unlimited bottled water, coffee (Keurig ... so no espresso), and a selection of teas. 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